A 99.9% Server Uptime
Our cloud hosting platform is based on a solid, top–quality hardware configuration and a strongly modified version of Linux. This is why, regardless of what your web site is, or how many web site visitors you’ve got, or even in case there is a denial–of–service assault, our hosting servers will remain up and running and your web sites will stay online.
Our Linux cloud hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to provide a high–performance hosting service, you can barely rely on the default network configuration in a datacenter. We’ve built our very own custom network to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And thanks to this, no matter which datacenter facilities you choose: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your money at stake, you cannot feel really secure. For this reason, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel happy with our service or if you would like to get a bit more robust hosting solution, like a Linux VPS or even a Linux dedicated servers hosting packages – we will give you a full refund, with no hidden fees or refund taxes.
24/7 Technical Support
If you own a hosting company, your tech engineers are of supreme importance. For this reason, we have mindfully selected a highly capable team of support engineers, each with many years of experience behind his back. Thanks to them, our company offers 24x7 support with all our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All technical support requests are replied to in less than an hour and our average response time is less than 20 minutes!