Q: Why do I have to transfer my web site? What does web site migration entail?
A: The website migration service provided by HellcatNetworks is absolutely free and involves transferring all your web files, databases and emails from your current provider to your new web hosting account with us. We’ll also fine–tune all the configuration settings required for your websites to be completely operational on our super–modern cloud hosting platform.Our technicians are completely capable of moving just about any web site. With years of experience in the industry, they’re experts in the inner workings of our cloud hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom web app with plenty of custom libraries is as elementary as moving a simple WordPress–based weblog.
Q: Web site migration seems like a lot of work. How long will it take?
A: While we cannot give you a precise ETA, because there are many factors, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will try our best to migrate your website within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).
Q: My personal privacy is important to me. What data do you need?
A: We’ll require the login information for your old hosting provider’s Control Panel and the website’s name (domain name).
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be unavailable?
A: Your site will continue to work exactly like it did before with your old hosting provider. As soon as we have finished the migration, your web site will be configured to work on our platform and we will ask you to preview it. If everything is working correctly, all you will have to do is update the NS resource records for your domain name. Your site will be transferred to us with no downtime whatsoever.
Q: Will my old web hosting provider have to do anything?
A: Nah. Aside from your login credentials for the Control Panel, we will not require anything. We will never contact your hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer data from?
A: We support all Linux–powered hosting platforms. In essence, if we can access your Control Panel, we’ll be able to migrate your website.The only platforms that we don’t support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.